Return and Refund Policy for KinderCure

At KinderCure, we strive to deliver high-quality healthcare services tailored to the needs of every child. As our offerings are limited to consultations, vaccinations and related medical services, our policy on returns and refunds reflects the nature of these services.

1. No Returns or Refunds

• KinderCure does not offer returns or refunds for any consultations, vaccinations or other medical services once availed.
• Payments made for services are considered final and non-refundable, as they involve the utilisation of professional expertise, time and medical resources.

2. Exceptional Circumstances

• Refunds may only be considered in rare cases where:
  • A payment was made in error (e.g., duplicate payments).
  • A pre-paid service was not delivered due to unavoidable circumstances on the part of KinderCure.

In such cases, the patient or guardian must contact our clinic within 7 days of the transaction with appropriate proof of payment for review.

3. Process for Refund Requests

• Any refund request must be submitted via email to contact@kindercure.clinic, along with:
  • Proof of payment (receipt or transaction ID).
  • Details of the service and reason for the request.

Refunds, if approved, will be processed within 7-10 business days using the original payment method.

4. Non-Refundable Services

• Fees paid for medical consultations, vaccinations and diagnostic tests are non-refundable, as these are rendered immediately upon delivery of the service.
• Any costs incurred for missed or rescheduled appointments are also non-refundable.

5. Disputes and Resolution

• In case of any disputes regarding payments or services, we encourage patients to contact our team for resolution. Our goal is to ensure satisfaction within the bounds of our policies.

6. Contact Us

For any questions or concerns regarding our Return and Refund Policy, please contact us:

• Email: contact@kindercure.clinic
• Phone: +91-767-825-2448